Product and account help

DTide Help and Support

Find help for the free Analyzer, native bots, workspace settings, Deriv connection, order status and settlement display.

Describe the market, contract, time and visible error when reporting an issue, but never send a password, token or one-time code.

Trading support can explain the product workflow but cannot guarantee an outcome or remove market risk.

What this page covers

• Analyzer help.
• Bot and workspace troubleshooting.
• Connection and account guidance.
• Security reminders.

Using DTide responsibly

Use this resource alongside the live DTide interface, where current market data and your selected settings are shown. Confirm the market, account type, contract, barrier, duration, stake and session limits before any order is placed.

DTide is independently operated and participates in the Deriv affiliate programme. DTide may earn a commission from an eligible referral without increasing the price paid by that user. DTide is not owned, operated, endorsed or sponsored by Deriv.

Risk reminder: trading derivatives can result in losses. DTide analysis and automation provide context, not guaranteed outcomes.